For those who doesn’t have related experience, it is suggested to request door-to-door after-sales service or go to the nearby branch for help.
Here is a way to check by yourself if the wire is burnt
1、Find out if there is any shortcut circuit, you can test the ampere number with multimeter, if the number is large, then it means there is shortcut circuit, reconnect the wires in correct way or change the electrical appliance
2、If it is simply caused by high current through the wire, then you can reconnect the wire with cooper strings, make sure this time you will use thicker strings, so that it can bear larger current.